- Country: Oman
- Summary: Digital Community Management Tools.
- OMT Ref No: 111930549
- Deadline: 07 Jan 2025
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: 73/2024
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- Description:
- Request for Proposal for 73-2024 Digital Community Management Tools. The organization seeks to implement a comprehensive digital and social community management tool to centralize and streamline the handling of customer inquiries, complaints, and engagements across various digital and social media channels. This tool will improve response efficiency, enhance customer satisfaction, and provide valuable insights for continuous improvement. The main objectives of this project are to: Centralize inquiries, complaints, and engagements from all digital and social media channels into a single platform. Facilitate efficient and timely responses to customer interactions. Provide analytics and reporting for performance measurement and trend analysis. Enhance the customer experience by ensuring consistent communication and resolution of issues
- Documents:
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CLICK HERE TO LOGINDigital Community Management Tools. - Oman Tender
The Sohar International, a Government sector organization in Oman, has announced a new tender for Digital Community Management Tools.. This tender is published on OmanTender under OMT Ref No: 111930549 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-01-07.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
